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  • Author: phuongdzu
  • Date: 20-01-2015, 09:12
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[Tutorials] Effective Listening

Category: Tutorial

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[Tutorials] Effective Listening
Effective Listening | 637 MB
Duration: 1h 08m | Video: AVC (.mp4) 1280x720 30fps | Audio: AAC 48KHz 2ch
Genre: eLearning | Level: Appropriate for all | Language: English

Listening is a critical competency, whether you are interviewing for your first job or leading a Fortune 500 company. Surprisingly, relatively few of us have ever had any formal training in how to listen effectively.

In this course, communications experts Tatiana Kolovou and Brenda Bailey-Hughes show how to assess your current listening skills, understand the challenges to effective listening (such as distractions!), and develop behaviors that will allow you to become a better listener-and a better colleague, mentor, and friend.

Topics include:
* Recalling details
* Empathizing
* Avoiding distractions and the feeling of being overwhelmed
* Clarifying your role
* Using attentive nonverbal cues
* Paraphrasing what was said
* Matching emotions and mirroring

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Tags: Tutorials, Effective, Listening

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