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LYNDA - EFFECTIVE LISTENING TUTORIAL-kEISO

Category: Tutorial

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LYNDA - EFFECTIVE LISTENING TUTORIAL-kEISO

LYNDA - EFFECTIVE LISTENING TUTORIAL-kEISO | 628 Mb
AUTHOR: BRENDA BAILEY-HUGHES
LEVEL: BEGINNER
RUNTIME: 1H 8M
LANGUAGE: ENGLISH
RELEASE TYPE: RETAIL
RELEASE FORMAT: ISO
STORE DATE: 2015.01.19
RELEASE DATE: 2015.01.19
Genre: eLearning

Listening is a critical competency, whether you are interviewing for your first job or leading a Fortune 500 company. Surprisingly, relatively few of us have ever had any formal training in how to listen effectively. In this course, communications experts Tatiana Kolovou and Brenda Bailey-Hughes show how to assess your current listening skills, understand the challenges to effective listening (such as distractions!), and develop behaviors that will allow you to become a better listener-and a better colleague, mentor, and friend.
Topics include:

* Recalling details

* Empathizing

* Avoiding distractions and the feeling of being
overwhelmed

* Clarifying your role

* Using attentive nonverbal cues

* Paraphrasing what was said
* Matching emotions and mirroring
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Tags: EFFECTIVE, LISTENING, TUTORIAL


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