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MVA - System Center 2012 R2 ITIL for IT Pros

Category: Tutorial

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MVA -  System Center 2012 R2 ITIL for IT Pros
MVA - System Center 2012 R2: ITIL for IT Pros
English | .MP4 | Audio: aac, 44100 Hz, stereo | Video: h264, yuv420p, 1024x768, 29.97 fps(r) | 1.08 GB
Genre: E-learning



This course provides an overview of the ITIL framework, service design, strategy, and more. By participating in this course, you will gain a deep and well-rounded understanding of ITIL for IT Professionals offered in System Center 2012 R2 and how these offerings help ensure success for your company.

Modules
01 | Introduction to ITIL Framework
02 | Service Strategy
03 | Service Design
04 | Service Transition
05 | Change and Release Management
06 | Configuration and Asset Management
07 | Knowledge Management
08 | Service Operations
09 | Incident and Event Management
10 | Service Request Fulfillment
11 | Problem Management
12 | Continuous Service Improvement

MVA -  System Center 2012 R2 ITIL for IT Pros
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Tags: System, Center


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